Shipping policy

Where do you ship?

We ship within New Zealand and Australia. All orders are tracked.

What are our shipping costs?

Within New Zealand
We have a flat shipping cost of $7 nationwide for urban addresses (extra for rural delivery), using tracked courier. We offer free shipping for orders over $120.

Within Australia
Shipping to Australia is a flat shipping cost of NZ$20. Your package is sent via Australia Standard International Air Post.

How long will it take for my purchase to arrive?

We aim to dispatch all orders 1-3 working days after receiving payment. Once dispatched, please allow 2-3 (NZ) or 4-14 (AUS) working days for your purchase to arrive. Please be aware with Covid restrictions, parcels may take longer than expected.

Do you offer a pickup service?

No, but we do offer local delivery to certain areas in Ōtautahi/Christchurch only. The cost for this is $5.


Returns Policy

We hope you all enjoy, and are happy with, your purchases. If you are not completely satisfied with your order, please let us know by emailing Leah at .

We do not accept returned items, however we do offer replacements for faulty or damaged products.

Although we aim to ensure your products arrive to you safely, we cannot guarantee this once your items are with the courier. Should your order arrive faulty or damaged, please contact Leah at within two days of receiving your delivery.